Zero Trust: Cloud Gen Provisioning and Installation

This article will show you have to provision Cloud Gen Access for a user and install the client. Before you begin, you should add the target user to appropriate ZTN groups in Azure Active directory that will provide access to the specific resources they require.

1. Go to your Barracuda home page and find "Zero Trust/Web Sec. (CloudGen Access)" on the left side Click that, you may have to sign in.

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2. You will be brought to the Dashboard and will notice a figure on the left that looks like a person, it's called "Identity" click that.

3. You will be brought to Identity Dashboard, the tabs will show "Users" as a default. You can then search for the user and hit enter.

4. Click into the Name of the user and not the check mark box.

5. When you click the name it should show you the Profile of the user.

6. Scroll down until you see Enrollment click "Generate", once you click that it will create an Enrollment for the user - NOTE: Users are only allowed 5 Devices per Enrollment.

7. you will then see an option on the upper right of the Enrollment section that states "Copy shareable link" Use that to install the software on the user's computer. They will have to use MFA to complete the setup, let them know beforehand.

8. Click the Caret button on the bottom right of your main display. Here is the look of the icon after clicking the Caret button. OR if you can't see it, Click the start button and search for "Barracuda ClouGen Access" to open the app.

NOTE: Once open it should look like this below.

9. Once here you will see this below. If you see a "Toggle switch for my protection" it is currently Off.

10. Once you toggle the switch you will see a screen like this below where the "Toggle switch for my protection" is gone which means its On.

11. To toggle it back off you need to click the gear icon on the bottom right and will notice "CloudGen Access is on" that indicates that it is still on, Toggle that switch to turn it off.

You will then see the "Toggle switch for my protection" which is another indicator that the service is off.