NetSuite: Fields or Checkmark/Radio Buttons Disappearing

ISSUE: Fields or Check Mark/Radio Buttons Disappearing

Sometimes fields and check mark buttons in NetSuite will not be available (See pics below to circled example)

Resetting chrome settings can often fix this issue.

Resolution:

Reset Chrome settings to default

You can restore your browser settings in Chrome at any time. You might need to do this if apps or extensions that you installed changed your settings without your knowledge. Your saved bookmarks and passwords won't be cleared or changed.

On your computer, open Chrome.
At the top right, click More Settings Advanced.
- On Windows: Click Reset and cleanup Reset settings to their original defaults Reset settings.

These steps won't provide a full reset. For example, some settings like fonts or accessibility won't be deleted. To create a new user profile, add a new user in Chrome.

What changes when you restore your settings

On your Chrome profile, the following settings will change to the default on all devices where you're signed in:

Default search engine, which is changed back to Google. Learn how to set your default search engine.
Homepage and tabs. Learn how to set your Chrome homepage and set default start-up tabs.
The new tab page. Learn how to set the page that a new tab opens to.
Tabs that you have pinned. Learn how to pin tabs.
Content settings, like letting a site show you pop-ups or use your microphone. Learn how to change your content settings.
Cookies and site data, such as items in an online shopping basket. Learn more about cookies and site data.
Extensions and themes. Learn more about extensions and themes.