NetSuite: Fields or Checkmark/Radio Buttons Disappearing

Modified on: Mon, 22 Jan 2024 10:09 AM

ISSUE: Fields or Check Mark/Radio Buttons Disappearing


Sometimes fields and check mark buttons in NetSuite will not be available (See pics below to circled example)


Resetting chrome settings can often fix this issue.



Resolution:

Reset Chrome settings to default

You can restore your browser settings in Chrome at any time. You might need to do this if apps or extensions that you installed changed your settings without your knowledge. Your saved bookmarks and passwords won't be cleared or changed.

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings and then Advanced.
    • On Windows: Click Reset and cleanup and then Reset settings to their original defaults and then Reset settings.

These steps won't provide a full reset. For example, some settings like fonts or accessibility won't be deleted. To create a new user profile, add a new user in Chrome.

What changes when you restore your settings 

On your Chrome profile, the following settings will change to the default on all devices where you're signed in: 


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