Help Desk: Sign In (Employees)
HPG has enabled SSO (Single Sign On) for HPG Employees using their HPGBrands.com email addresses for logging into and accessing the help desk.
Note: Your account is setup automatically when you create your first help desk ticket or pre-provisioned by HPG IT.
- Click the Login link at the top of the Help Desk Portal.
- At the Sign In page, click "Sign in with SSO."
You will then be redirected to the Microsoft 365 Sign In OR be automatically logged in if you have signed into Microsoft 365 already in a different tab
- At the Microsoft 365 Sign In page, enter your email address and click Next
Note: this may skip automatically if you have signed into any Microsoft 365 application in a different tab before
- Enter your Microsoft 365 password and then click Sign In
Note: You may receive an MFA (Multi Factor Authentication) prompt at this point. Approve it to complete sign in.
You should now be logged in to the Help Desk and Help Desk Portal.