Going forward, Finance will no longer adjust any invoice that is in a prior period.  If there are any mistakes on the invoice with Taxes or missing Ship to location, you will need to do the following:

1. Enter a new Sales Order for internal purposes with all the correct information making sure to notate that this is for billing purposes only and to correct incorrect taxes being charged on Original Invoice# XXXX.  You will need to attach the original PO here as well.
2. Issue an RA from the Invoice for the complete order including any shipping charges notating the new SO and that this is for billing purposes only
3. Return to stock (Receive the RA back into stock)
4. A credit Memo will be issued 
5. Fulfill the New Sales Order and include any shipping charges – you will also need to copy and paste the tracking information from the original order into the new order 

Send an email to Sharon that she can bill the new Sales Order to be sent to the customer with the correct information