Edge Hangs/Spins when trying to print or open a PDF

Modified on: Mon, 20 Jun 2022 11:16 AM

Issue:


When trying to print from the Microsoft Edge browser the print dialog box displays this spinning curser


Solution:



Sign out of Microsoft Edge 

1. click the user icon located at the top right of the Browser window

2. click Manage profile settings




3. Click Sign out



4. Make sure to check mark "Clear favorites, history, passwords and other browsing data from this device" Don't worry, when we sign back in all that stuff will re-sync.


5. Close all open Edge Browsers

6. Open the Edge Browser

7. Sign in to Edge by clicking on the user icon located at the top right of the browser.




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