Desktop Suite
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Office Apps: Not able to login to Office 365 apps
Issue: User receives one of the below errors when trying to log into an Office 365 app. We can't sign you in right now The Microsoft Edge team has been notified of this issue. Please try again later. Error code: 3, 15, -895286893 Something went wrong We couldn't sign you in. If this error persists contact your system administrators and provide the error code CAA20002. Additional Problem information Error code: CAA20002 Resolution: Open Internet Options by clicking Start then type in Internet Options Click on the Advanced Tab Scroll down to Use TLS 1.x options Make sure TLS 1.1, 1.2 and higher versions are selected. See screenshot below.
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Microsoft Office: Update Microsoft Office 365 Applications
Issue: Updates can patch security and bug issues in the Office Suite. It is also possible that you simply want the latest and greatest available to HPG employees. note: Updates can also introduce issues that may result in the need to repair the Office Suite. If you are troubleshooting an issue and this does not resolve the issue, request IT Support. Solution: Step 1. Open an office app like Word Step 2. Click on File, Account, Update Options, Update Now
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Remove the Paragraph marks in Outlook / Word
To remove the Paragraph markers as shown below please follow the below steps. In Word: From the Home ribbon, please click the Paragraph Marks button In Outlook : From the Format Text ribbon please click the Paragraph Marks button
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Microsoft Office: Macros not working because of security risk (Pink/red banner)
Regarding the pink bar on MRO about Macros causing a security risk, which prevents us from running/editing/viewing the macros. Within Excel, File -> Options -> Trust Center -> Trust Center Settings -> Trusted Locations -> check “Allow Trusted Locations on my network.” You should see the Handstands Policy Locations go from grayed-out to black.