Prerequisites: You will need permissions on the mailbox that you will be sending from. If you receive an error after sending the message from the desired address, submit a help desk ticket and request permissions. Create a new message in Microsoft Outlook If you do not see the From field, go to Options and click on From on the ribbon Click on drop down menu and choose desired email to send from or enter another email address

Email users will note that messages from persons outside of the company will be tagged as External.  Sample:  Additionally, a tooltip will is shown under the Sender/Recipient information once the message is open. Sample: The combination of the above is a security function of Outlook, Outlook Mobile, and the Mail App on Apple mobile devices. The Tag and Tooltip play an important role to help ensure that employees are aware that they are interacting with messages from potentially dangerous sources. This is especially useful when combatting spoofing and CEO/executive impersonation attacks. Though we want employees to practice safe cyber security methods on all messages, regardless of it being internal or external, messages with the External tag will help you identify when a message is being sent by a potential imposter. If you see the External tag on a message received by any employee of HPG, you should stop interacting with the message and report it immediately using the Phish Alert button in Outlook or forward it to phishing@hpgbrands.com. 

Contact Groups are groups of contacts that you commonly email and is managed by you. This guide will show you how to create and share a contact group and added members to it. Create a Contact Group Open Microsoft Outlook and go to People On the Home tab of the ribbon, click "New Contact Group" Name your contact Group From the Members section, click "Add members" and Select one of the options described below: - From Outlook Contacts = Select from your saved or recent contacts. - From Address Book = Select from the Global Address Book of the company. This is controlled by HPG IT, but will have a complete list of HPG Employees - New E-mail Contact = Create a new contact. Good for adding non-employee's as a contact and to the group For the purpose of this guide, we will select "From Address Book" Search for the people you want to add to your group and add them by double clicking their names Click OK once you have added all those you want added Click Save & Close to finish the Contact Group creation To send this group a message, find them in your contacts and select Send Email OR you can add the contact group to the address bar of your new messages Sharing the Contact Group Want to share your contact group with another person? Forward the group to any HPG Employee by: 1. Right click the contact group 2. Select Forward Contact > As an Outlook Contact 3. Compose your message and add recipients. The contact card for the group is attached. Those that receive your message can double click the contact card to import the group to their contacts. Note: This group will not auto update when change are made to it. So be sure to communicate changes to the group when they are made.

Microsoft 365 allows managers to manage the membership of groups that they are owners of through Outlook. This guide will show you how you can add members to a group. Requirements: You must be the Owner and a member of the group Outlook Desktop on Windows Guide: Go to Mail in Outlook Scroll down the list of Folders under your email address until you see 'Groups' Click the > to expand the Groups folder. A list of groups you are member of will appear Select the group that you want to add a member to. If you don't see your group, click more. Click on 'Group Settings' from the ribbon Click Add Members Search for and select the employees that you want added to the group Click OK when done Outlook will apply your change and display the below message when successfully completed. By following the above guide, you will have successfully added an employee to a group that you are a member of and own.

How to Remove Someone from Your Block List in Outlook.office.com Introduction Blocking someone in Outlook can help manage unwanted emails, but sometimes you may need to unblock a contact. This guide will walk you through the steps to remove someone from your block list in Outlook.office.com. Steps to Remove Someone from Your Block List Sign In to Outlook.office.com Open your web browser and go to Outlook.office.com. Sign in with your Office 365 credentials. Navigate to Settings In the top right corner, click on the gear icon to open the Settings menu. Open Junk Email Settings Click on Junk email. Manage Blocked Senders Under the Blocked senders and domains section, you will see a list of all blocked contacts. Search for and find the email address or domain you want to unblock. Remove from Block List Hover over the email address and click on the trash can icon next to the email address or domain you wish to unblock. Confirm the removal if prompted. Save Changes After removing the contact from the block list, make sure to click Save to apply the changes. Conclusion You've successfully removed someone from your block list in Outlook.office.com. If you have any further questions or need additional assistance, feel free to reach out to Office 365 support.