Every year we need to update the Certificates for Debco's Terminal Server Remove the old certificate first. Generate the CSR using IIS Import Certificate into IIS Export Certificate using IIS to pfx Import into remote desktop gateway

Issue: Google Chrome was installed; Windows shows it listed as an installed program however you can't launch it or uninstall it.  Resolution: Note this resolution needs to be completed by an Admin Step 1 Download the latest Google Chrome Entrprise installer from PDQ Connect Link -> PDQ | Google Chrome Enterprise and place it on the workstation with the issue. Step 2 Run the installer it may or may not complete properly. Step 3 Repair the installation from Programs and Features in Windows The Google Chrome icon will show up on desktop and the issue has been resolved. 

Issue: Some users have reported a problem when connecting from home via Remote Desktop Protocol (RDP), where only the lock screen is visible after connecting. Solution: Right-click the RDP file. Select Edit (second option from the top). If you don't see the Edit option, click "See more options" at the bottom, and then select Edit at the top. This will open the Remote Desktop Connection window. Navigate to the Experience tab. Under "Choose your connection speed to optimize performance," change the dropdown setting from "Detect connection quality automatically" to WAN (10 Mbps or higher with high latency). Go back to the General tab. Click Save to apply the changes. Close the Remote Desktop Connection window. Attempt to connect again. If the issue persists, repeat the steps above, but in Step 4, change the dropdown option to High-speed broadband (2 Mbps – 10 Mbps) instead. Here is a link to a video that follows the instructions: RDP-Experiance-to-WAN.mp4